At COLIN PALMER, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you book virtual assistant services.
1. Information We Collect
We may collect the following personal information:
-Name
-Email address
-Phone number
-Business details
-Payment information (processed via Stripe or PayPal – we do not store credit card details)
2. How We Use Your Information
We use your information to:
Schedule and provide VA services
Communicate about your booking
Send invoices and confirmations
Improve our services
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Security
We use secure third-party platforms such as Stripe and PayPal to process payments, and Google Calendar to manage bookings. These services have their own privacy policies and data protection practices.
4. Your Rights
You may request access to or deletion of your data at any time by contacting us at: [email protected]
5. Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Terms of Use:
Effective Date: July 29, 2025
By booking virtual assistant services with COLIN PALMER, you agree to the following terms:
1. Session Validity: All sessions must be used within 30 days of purchase. Any unused sessions after that period will expire and cannot be carried over unless otherwise arranged in advance.
2. Refund Policy:
Due to the nature of digital services and the time reserved in my schedule, all purchases are final and non-refundable.
3. No-Show Policy:
If you miss a scheduled call without notice, it will be considered a completed session. A 15-minute grace period is offered, but if you're not present after that time, the session will be marked as used.
4. Rescheduling & Cancellations:
If you need to reschedule, please provide at least 24 hours' notice. I reserve the right to reschedule any session due to unforeseen circumstances and will communicate as early as possible if this is necessary.
5.Booking Access:
Booking links and calendar access are provided only after payment is completed.
6. Confidentiality
All information shared during the course of service is kept strictly confidential. We will not disclose your business details or tasks to any third party.
7. Limitation of Liability
We aim to serve with excellence, but we are not responsible for indirect damages or losses that may arise in connection with our services.
